100% Official Merchandise
Shop authentic Poppy Playtime products, officially licensed and made for true fans.
He’s a little shy and may not talk much, but Chum just wants to be your friend. Just don’t count on this pin to protect you from the Prototype.
Keep dry and clean. Wipe with a soft cloth.
Made for Collectors
Build your collection with exclusive characters, limited releases, and fan-favorite designs.
Inspired by the Story
From plush to apparel, every product is inspired by the characters, chapters, and world of Playtime Co.
Step Inside Chum’s Story
An offshoot of The Wuggy Range, Chum was initially designed as a large plush/wearable blanket.
FREQUENTLY ASKED QUESTIONS
How long will it take for my order to arrive?
Most orders process within 1-2 business days. Once shipped, you'll receive it in 5-7 business days.
Do you ship internationally, and what will it cost?
Yes, we ship worldwide. Shipping costs are calculated at checkout based on weight, dimensions, and destination. International orders may be subject to customs fees, import duties, and taxes — these are the customer's responsibility.
How can I track my order?
You'll receive a tracking link by email once your order ships. If you haven't received shipping confirmation within 1-2 business days of ordering, contact our support team.
Can I change, cancel, or return my order?
Orders can only be canceled or changed before they've shipped — once processed, we're unable to make changes. If your order has already shipped and you no longer want it, you can return it within 30 days of receipt. Damaged, missing, or incorrect items? Contact support with photos and we'll take care of it.
Still Have Questions?
Visit our full FAQ page or email us at playtimeco@bdainc.com — we're happy to help.
